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- Based on TKI Research Studies: Which Conflict Mode Is Used Most Frequently (Whether in a Group or in an Entire Country)?
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- Modifying the Underlying Dimensions of the TKI Conflict Model
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Bringing Greater Consciousness into Organizations
by Ralph H. Kilmann, co-author of the Thomas-Kilmann Conflict Mode Instrument (TKI)
Last year, I co-led as well as participated in a two-day workshop in England on making use of the TKI to help people broaden their sense of self (across all aspects of mind/body/spirit consciousness) by fully embodying all the systems and organizations that surround their life.
The basic premise is that roughly 80% of our beliefs, attitudes, and behavior are shaped by our surrounding systems (families, communities, organizations, and nations) and maybe only 20% is the remaining space for "free will" within those cultural systems. Some believe that the latter is even less than 20%, unless one is VERY conscious and has evolved beyond those organizational influences.
To make a long two-day workshop short, I had the participants complete the TKI twice, with two different sets of instructions: (1) Think of an organization in which you felt that you were actively encouraged to express your true and complete self throughout the day. How did you respond when you found that your wishes differed from those of others? (2) Think of an organization in which you felt that you were discouraged and thus did not feel safe to express your true and complete self throughout the day. How did you respond....? For each set of instructions, people responded to the 30 A/B choices on the TKI.
Computing and graphing each person's conflict mode scores from the two TKI results led to some startling insights. Not only did people see how the nature (and health) of their systems had a huge impact on how they responded to conflict, but they also began to address the fundamental issues: Am I separate from my systems? Is my self defined only by me or also by my systems? Can I influence (and thus change) my surrounding systems so they are more supportive of my true AND complete self? Who is responsible for changing those surrounding systems to support consciousness, growth, evolution, and development? Do I have to choose between my self or my systems (on the distributive dimension of the TKI Conflict Model)? Or can I unify who I truly am by joining my previous sense of self and my new understanding of systems in an integrative (collaborative) manner? Bottom line: Which conflict modes will I use to resolve the inherent tensions between my systems and me? What are the short-term and long-term consequences of using those modes for my systems and me?
In this blog, I can't do justice to all the discussions that unfolded during the two days from addressing these types of questions. But I can tell you that I plan to spend more time exploring the interface of person and system...and how the conflict modes (via the TKI) can help people expand their consciousness and bring it into all their systems and organizations.
Kilmann Diagnostics offers a series of online courses: (0) Quantum Transformation (a five-hour course); (1) BASIC Training in Conflict Management (an eighty-minute course), (2) GROUP Training in Conflict Management (a three-hour course); (3) ADVANCED Training in Conflict Management (an eight-hour course), (4) Culture Management (a six-hour course), (5) Critical Thinking (a six-hour course), and (6) Team Management (a four-hour course). These courses make expert use of the Thomas-Kilmann Conflict Mode Instrument (TKI) and other assessment tools. Since these courses are recorded, they can be taken on any day, at any time, and at your own pace. For more information, visit: Kilmann Diagnostics.