Organizational Courage Assessment

Kilmann Diagnostics is dedicated to resolving conflict throughout the world, so we naturally incorporate the Organizational Courage Assessment in our Quantum Transformation Course. Why? When groups and organizations must transform their systems and processes in order to survive—and thrive—in our increasingly fast-paced, complex global village, it will take a lot of courage (doing the right thing, despite the fear of receiving negative consequences) to confront the mega-conflicts that always emerge during the transformation process: leaving the old ways behind while embracing a whole new way of seeing, thinking, feeling, and behaving. It's only by regularly engaging in acts of courage that members will be able to revitalize their organization for long-term success. Be prepared to experience many eureka (aha) moments!


  • The Courage Assessment, published in 2002, was the first of its kind to provide a quantitative measure of organizational courage—which was partly inspired by the many courageous acts that took place on September 11, 2001. 
  • Drs. Kilmann, O'Hara, and Strauss developed a quantitative assessment that determines the extent to which members (a) observe various acts of courage in their organization and (b) acknowledge how afraid members would be of performing those same acts of courage—instead of relying on interviews and stories to document acts of courage (which had been the accepted approach in the past).  
  • Combining the two dimensions of "observing courage" and "fearing acts of courage" reveals four types of organizations: (1) Fearful Organizations, (2) Bureaucratic Organizations, (3) Courageous Organizations, and (4) Quantum Organizations. Not surprisingly, each of these four types has a different likelihood of achieving organizational success in today's turbulent world.
  • Culture-Gap® SurveyAfter taking this self-report assessment, you'll learn why a combination of personal and/or system-wide transformation is essential in order to encourage people to do the right things for long-term organizational success—either by learning how to cope with the fear in the situation (personal transformation) or by eradicating the fear in the workplace through a dedicated program for improving the formal and informal systems (organizational transformation).
  • This tool enables you to graph your results on a "Courage Profile" so you can easily see whether (and to what extent) the groups and departments in an organization have the same or a different relationship with courage and fear, which then leads to further discussion and action.
  • The online version of the Courage Assessment takes about 15 minutes to complete. Right afterwards, you can download a pdf file for graphing and interpreting your type of organizational courage, which includes a number of specific examples. Click here to see: Sample Results and Interpretive Materials.
  • Dr. Ralph Kilmann is the co-author of the Courage Assessment: If you have any questions about how to administer this tool or interpret your results, you won't be able to find another person who has more relevant knowledge and experience.

Culture-Gap® Results


The price for the ONLINE version of the Courage Assessment is $25. At the bottom of this page, you can place this online product in your shopping cart. To purchase the PAPER version of this assessment, visit: Amazon or Barnes and Noble.

Once you complete your purchase, you have 90 days to take the assessment and download the file for graphing and interpreting your scores.



For 1 to 49 persons, each assessment is $25.00.
For 50 to 99 persons, each assessment is $22.50. 
For 100 to 499 persons, each assessment is $20.00. 
For 500 to 999 persons, each assessment is $17.50. 
For 1000 or more, each assessment is $15.00.

At the bottom of this page, you can enter the desired quantity to your shopping cart. If you enter 50 or more, the total charge will be based on the relevant quantity discount. As soon as an assessment is assigned to a person on your spreadsheet (see below), he or she has 90 days to take the assessment.

After you complete your checkout, download The Spreadsheet for Creating Group Accounts and follow the instructions. If you are purchasing the assessment for only one person, then fill out the spreadsheet for just this one person.

If you'll be conducting an educational program for several persons (or someone else) and you want to make use of their assessment results before that meeting, ask them to send you their two courage scores and/or a scan of their completed Organizational Courage Profile.


Culture Management Course


During our 5-hour Quantum Transformation Course, not only will Dr. Kilmann help you interpret your courage scores, but you'll also learn how to make use of this assessment in a group or organization. Taking this online course is the best way to ensure you are accurately interpreting the scores—and using this assessment to its full potential. Click on the image to the right to learn how you can take our Quantum Transformation Course.




Before you can purchase this online assessment, you must first create a username account—or log in to your existing account. Once you have completed your purchase, remain logged into your account and click on My Online Assessments on your username panel at the top left of our website. A new page will open that provides the instructions for taking the survey. 

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The ONLINE Courage Assessment—Not the Paper Booklet—Before Any Quantity Discount:

Price: $25.00