Kilmann Diagnostics Now Offers CEUs for Its Online Courses on Conflict Management and Change Management

Kilmann Diagnostics, an e-learning company that specializes in online courses for conflict management and change management, now provides Continuing Education Units (CEUs) for participants who successfully complete the final exam for each course.

Newport Coast, CA (PRWEB) August 8, 2012

Kilmann Diagnostics (KD), the exclusive provider of online training for the Thomas-Kilmann Conflict Mode Instrument (TKI), has received authorization from the State of California’s Board of Behavioral Sciences to offer Continuing Education Units (CEUs) for its entire series of online courses: Approval No. PCE 4886.

Dr. Ralph Kilmann, the CEO of Kilmann Diagnostics, summarized the importance of receiving this authorization: “We feel honored that the State of California recognizes the valuable content of our courses on conflict management and change management. This California Board also sees that we have successfully provided such valuable content in the form of recorded online courses—which is far different from the traditional, face-to-face learning environment.”

CEUs for The Complete ProgramCurrently, KD offers five online courses whose CEUs match the number of hours that are typically needed to complete the course: (1) Basic Training in Conflict Management offers 1 CEU with a 30-page manual; (2) Advanced Training in Conflict Management offers 8 CEUs with a 132-page manual; (3) Culture Management offers 6 CEUs with a 130-page manual; (4) Critical Thinking offers 6 CEUs with a 96-page manual; and (5) Team Management offers 4 CEUs with its 188-page manual. Participants can also purchase all these recorded online courses as The Complete Program (at a considerable savings), which then offers participants 25 CEUs in total.

Dr. Kilmann noted that prospective participants often wonder if these CEUs will be accepted by various agencies or associations outside the State of California, such as the International Coach Federation (ICF) and other associations for conflict management, mediation, Alternative Dispute Resolution (ADR), and so forth: “Since CEUs are often granted by each state or by each separate association or agency, I recommend that each person inquire if a particular sanctioning board will accept our CEUs. Most often they do, but sometimes they don’t. The question of whether a particular educational board accepts another provider’s CEUs turns out to be quite similar to having to find out if the courses that were taken at one university can be transferred for the same credits to another university’s degree programs.”

Dr. Kilmann added: “In our case, I think what helps many agencies accept our CEUs for their members is because our course participants must receive a score of 88 out of 100 possible points on a final exam in order to be awarded our CEUs. Each final exam consists of 25 multiple-choice items, which requires course knowledge to choose the correct answer. Having final exams only adds to the credibility of the CEUs for our online courses. But to take away the stress of a final exam, a course participant has five chances to receive a passing score of 88%. If a person happens not to pass our final exam on a given occasion, he immediately receives a summary of his incorrect choices, which then helps him to review the course videos and course manual before retaking the exam. Essentially, if participants want to pass the final exam and receive the CEUs for our online courses, as long as they spend some time actually studying the material, we make it as easy as possible for them to succeed.”


Since 2009, the mission of Kilmann Diagnostics is to resolve conflict throughout the world by providing online courses with the Thomas-Kilmann Conflict Mode Instrument (TKI) and other assessment tools. KD is the exclusive provider of online training for the TKI—worldwide. Visit: Kilmann Diagnostics.