Online Certification in Conflict Management and Change Management: Another Revolution in E-Learning

Kilmann Diagnostics, an e-learning company that specializes in online courses for conflict management and change management, now provides certification to participants who successfully complete the required final exams for its entire series of online courses.

Newport Coast, CA (PRWEB) November 9, 2012

Kilmann Diagnostics (KD), the exclusive provider of online training for the Thomas-Kilmann Conflict Mode Instrument (TKI), announces its highest level of certification: Certificate In Conflict Management and Change Management. By successfully completing the required final exams, those who take KD’s “The Complete Program” of online courses will receive this unique designation. Since all KD’s courses are recorded, participants can take them any day, any time, and at their own pace, which includes completing the required online exams.

Certificate in Conflict Management and Change Management

Currently, The Complete Program consists of a series of six courses: (0) the five-hour Quantum Transformation Course provides a grand overview of conflict management and change management; (1) the 80-minute BASIC Training in Conflict Management and (2) the 8-hour ADVANCED Training in Conflict Management provide a thorough understanding of the Thomas-Kilmann Instrument (TKI) and how to effectively use this assessment tool to help organizations resolve their most complex problems and conflicts.

Then the focus shifts to change management: (3) the 6-hour Culture Management Course provides the tools for identifying and then closing an organization’s most stubborn culture-gaps; (4) the 6-hour Critical Thinking Course provides a proven method for surfacing and revising outdated assumptions to improve decision making and, ultimately, achieve organizational success in today’s turbulent economy; and (6) the 4-hour Team Management Course ensures that what was learned in all the previous online courses will actually be used everyday in the workplace—where it counts.

To become certified in conflict management and change management, Kilmann Diagnostics requires a participant to successfully pass four Final Exams: (1) Quantum Transformation; (2) Advanced Training; (3) Critical Thinking; and (4) EITHER Culture Management OR Team Management. To pass, a participant must receive at least an 88 out of a possible 100 points on these multiple-choice exams. But each exam can be taken as many as five times, since the desired focus is on learning the material, not adding unnecessary test anxiety to a person’s life. If people diligently study all the course material (which includes six course manuals, totaling 702 pages), they should be able to pass each exam on the first or second try.

Incidentally, separate certificates are also available for two of KD’s courses: Advanced Training in Conflict Management and the Critical Thinking Course.

The price of The Complete Program is $1650, which includes the six online courses, eight assessment tools, and all the downloadable course manuals. If purchased separately, the total price would be $2234. Buying the courses as a package, therefore, amounts to a significant savings, which is the way that Kilmann Diagnostics is encouraging consultants, trainers, and coaches to master this breakthrough material, become certified, and then help their clients manage conflict and change more effectively.


Since 2009, the mission of Kilmann Diagnostics is to resolve conflict throughout the world by providing online courses with the Thomas-Kilmann Conflict Mode Instrument (TKI) and other assessment tools. KD is the exclusive provider of online training for the TKI—worldwide. Visit: Kilmann Diagnostics.