Purchasing Options and Privacy Policy


For all our online products, we must receive full payment in advance before you (or your clients) can gain access to our online courses, assessments, and books. There are only two exceptions: If you wish to purchase one of our course collections, instead of having to pay the full amount in advance, we offer: (1) The Complete Program — Interest-Free Payment Plan and (2) The TKI Package — Interest-Free Payment Plan. 

You have several purchasing options that are based on the dollar amount of your order and your preferred method of payment. See our Privacy Policy in the next section to learn how we collect, use, and protect your billing information.

Purchase on our website: Add the item(s) you wish to purchase to your shopping cart. You can then complete your purchase by using Visa, MasterCard, Discover Card, or American Express.

Purchase on the phone: You can call us seven days a week between 8 a.m. and 8 p.m. Pacific Time at (949) 497-8766 and place your order. You can use Visa, MasterCard, Discover Card, or American Express to make your payment, as long as the total amount of your order does not exceed $5,000 (or your charge card limit, if it's less than $5,000).

Wire to our bank account: For any purchase of any total amount (but especially for purchases over $5,000), you can e-mail your order to custserv@kilmanndiagnostics.com and then wire your total payment to our bank account. Please contact us for more information.

Mail to Kilmann Diagnostics: For any purchase of any total amount (but especially for purchases over $5,000), you can e-mail your order to custserv@kilmanndiagnostics.com and send a personal or business check to:

Kilmann Diagnostics
1 Suprema Drive
Newport Coast, CA 92657

If you need an invoice for any of our purchasing options, please Contact Us.



Your privacy is important to us. To better protect your privacy, the following notice explains the information we collect, how it is used, and how it is safeguarded:

As part of the purchasing process and keeping your purchases secure in your username account, we require your first name, last name, e-mail address, company name (optional), and charge card information.

We use this information for establishing your unsername account, processing your payments, making refunds (if necessary), handling your billing questions, informing you of discounts and price changes, and asking for your feedback about our online products and services.

We will not supply any of the information we collect from you to any other persons or source whatsoever. We only use this information to process your order and better serve your needs.