…
From September 12–14, 2026,
we are upgrading our system that
enables participants to take their
online courses on our website.
During this process, you will not
be able to access your previously
purchased (or assigned) courses.
Thank you for your patience!
…
Includes:
• The TKI Profile and
Interpretive Report for
Each Participant
Includes:
• A Personalized Report with
Team Charts & Statistics
for Each Team Member
• A Team Facilitator’s Report
Includes:
• 3 TKI-Based Courses
• 3 Assessment Tools
• Access for Six Months
• TKI Certification
…
…
Whether you’re developing individuals
or developing an established team,
compare the Individual Report
with the Team Reports
…
Best for: Increasing self-awareness — for yourself,
one other person, or a group of individuals —
focusing on how an individual handles conflict
…
Best for: Improving team effectiveness —
for an established team of 2–15+ members —
focusing on how the team handles conflict
Dr. Ralph H. Kilmann co-created the TKI assessment in 1974, founded Kilmann Diagnostics in 2009, and continues to set the global gold standard for TKI research, education, and certification.
Professional, multilingual support in English, Spanish, and Mandarin—delivering timely, detailed, and personalized assistance to ensure a smooth assessment and certification experience.
Backed by five decades of university-based research and relied upon by thousands of organizations across industries and continents.
“Dr. Kilmann is highly skilled and a leader in this field. His wit and prescient care for teaching each learner is evident in these online courses and really makes them rewarding and fulfilling. Thanks to the TKI Team are indeed well meant here!”
Jonathan Doll, Ph.D., Chief Data Analyst and Organizational Strategist
…
“The BASIC course is top-shelf material presented in an accessible and engaging way, on a topic that is more important today than it has ever been.”
Graham Barkus, Managing Director
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“I highly recommend the TKI package of three courses as a way to learn how to identify and bridge differences, honor similarities, dialogue discoveries, and create catalytic changes for individuals and organizations.”
Dr. Dan McKinnon, Registered Psychologist
“I believe the TKI is the most thorough, evidence-based conflict training a facilitator can utilize in conflict training.”
Lori Ridgway, Consultant
…
“I was delighted to discover that the TKI Package for TKI Certification went far beyond the basics. The program provided an in-depth application of the Thomas-Kilmann Conflict Mode Instrument (TKI), which reinforced a core belief: How we navigate disagreement shapes everything: team culture, decision making, trust, retention… ultimately, organizational harmony and success.”
Stef Nelson, MS, SHRM-CP, Assistant Director, University of Rhode Island Office of Strategic Initiatives
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“The BASIC course will revolutionize the way you view and approach conflict at home, work, and the marketplace.”
Josh Westcott, Business Owner
