WELCOME TO KILMANN DIAGNOSTICS

PROVIDING A SERIES OF ONLINE COURSES WITH THE THOMAS-KILMANN CONFLICT MODE INSTRUMENT (TKI) AND OTHER ASSESSMENT TOOLS

Use the media player to watch Dr. Ralph Kilmann's overview of the Thomas-Kilmann Conflict Mode Instrument (TKI) and our five online courses—including The Complete Program. At any time, you can switch to another course description by scrolling and selecting any video on the playlist. To fast forward (or fastback) during any of the presentations, just click on the status bar. By using the full-screen icon to the immediate right of the status bar, you can toggle between a full-screen and a reduced view.

Each of our online courses uses this same custom-designed media player, which includes a playlist to organize the major topics of the course. And since the page numbers on Dr. Kilmann's onscreen slides correspond to the same page numbers in each Course Manual, taking our online courses (or later returning to topics of special interest) is quick and easy. By the way, you will soon discover that the downloadable manual, which is included with every online course, is invaluable—since it contains a thumbnail image of every presentation slide, reference information, Dr. Kilmann's personalized notes, and ample room for note taking.

CELEBRATING 40 YEARS WITH THE TKI ASSESSMENT: MY FAVORITE INSIGHTS

Receive a free download of Dr. Kilmann's 2011 article, "Celebrating 40 Years with the TKI Assessment: A Summary of My Favorite Insights." All you have to do is submit your name and e-mail address to our mailing list. See "Mailing List..." on the left panel of our website.

OUR ONLINE COURSES: E-LEARNING AND M-LEARNING TO THE MAX

Because all our online courses are recorded, you can take them at your convenience: any day, any time, any place. You can also watch them at your own pace. All our courses are available on both PC and Mac computers, referred to as ELECTRONIC learning, or simply: e-learning. And our courses can also be watched on 3G or newer smartphones and Internet tablets (including the iPhone 4 and all iPads), referred to as MOBILE learning, or simply: m-learning. To make sure you have a seamless—and enjoyable—experience while watching any of our online courses, please review Technical Matters.

Ralph H. Kilmann, Ph.D., is a California Board of Behavioral Sciences Approved Continuing Education Provider (ACEPTM) and offers approved Continuing Education Units (CEUs) for his online courses: #PCE 4886. 

1. The fee for BASIC Training in Conflict Management (an eighty-minute course for 1 CEU) is $195, which includes a 30 page Course Manual.
2. The fee for ADVANCED Training in Conflict Management (an eight-hour course for 8 CEUs) is $400, which includes a 132 page Course Manual.
3. The fee for Culture Management (a six-hour course for 6 CEUs) is $400, which includes a 130 page Course Manual. 
4. The fee for Critical Thinking (a six-hour course for 6 CEUs) is $400, which includes a 96 page Course Manual. 
5. The fee for Team Management (a four-hour course for 4 CEUs) is $400, which includes a 188 page Course Manual.
6. The fee for The Complete Program (twenty-five hours of ALL our courses for 25 CEUs) is $1375, which includes a total of 576 pages in five Course Manuals. 

Since each course includes an optional Final Exam (consisting of twenty-five, multiple-choice questions), you can easily test your knowledge of the subject matter after you complete any of our online courses. Moreover, two of our courses, (1) ADVANCED Training and (2) Critical Thinking, award a "certificate of achievement" when you pass the Final Exam (receiving at least 88 out of a possible 100 points). The Complete Program awards an additional certificate when you pass those two exams plus a third Final Exam for EITHER Culture Management OR Team Management. And then, when you pass any of our final exams, you can contact us if you wish to receive the stipulated CEUs for that online course. Lastly, if you make a group purchase of any online course, its Final Exam gives you the option of ensuring that your group members learn all the material that you especially purchased for them—if you decide to require them to show their mastery by passing the Final Exam. See Sample Exam Questions.

You can learn more about all our online courses by visiting these pages:

1. FEATURES & SEQUENCE 
2. SUMMARY OF COURSES
3. COURSES FOR GROUPS

Here's a partial list of the companies and institutions that purchase our online products and services: Our Clients. And this is what our course graduates say: Testimonials.

For more information, please read our FAQs and feel free to Contact Us.