Team Management Course


Kilmann Diagnostics is dedicated to resolving conflict throughout the world, which is addressed in this online course by providing you with several practical tools for applying what was learned in a relatively safe workshop setting (during the prior tracks of quantum transformation) directly into the workplace—where it counts. By first identifying and then closing time-gaps and team-gaps, members will be able to address their most challenging conflicts and problems more efficiently and effectively. Be prepared to experience many eureka (aha) moments!


  • In this four-hour recorded course, you'll hear Dr. Ralph Kilmann's crystal-clear voice describe a very practical approach for transforming a group of diverse individuals into a well-functioning team. Completing this course will take between four and eight hours, depending on whether you're taking this course as a facilitator or as a work group.
  • Team Management CourseAs compared to our other courses, Team Management spends relatively less time on presenting new concepts and theories. Instead, Team Management provides consultants, trainers, and work groups with expert guidance on how to make the best use of team-focused assessment tools and work sheets for experiential learning. 
  • This focus on behavioral learning and change will enable groups to readily apply all the relevant material on managing conflict, closing culture-gaps, revising false assumptions, improving group process, and managing complex problems—directly into the workplace. 
  • By making use of Kilmanns Time-Gap Survey, Kilmanns Team-Gap Survey, and a number of practical work sheets, you’ll learn how to use the steps of problem management (first presented in our ADVANCED Training course) for effectively closing the most troublesome gaps.
  • This online course comes with a 190-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, two self-report assessment tools, and several custom-designed work sheets.
  • Because this course is recorded, you can watch it anytime, anywhere, and at your own pace—on a laptop computer or a mobile device. 
  • See several additional Unique Benefits for taking our online courses!

Team-Gap Profile


The price for the Team Management Course is $400. At the bottom of this page, you can place this online course in your shopping cart and complete your purchase. If you'd like to upgrade to The Complete Program in the future, you'll receive full credit for this purchase via our Upgrade Path.

When you complete the purchasing process, you'll have instant access to this recorded online course for 90 days. During this period, you can (1) download the Course Manual and (2) watch this online course as often as you like.

To test your mastery of this course, take and pass the online Final Exam, which is included in your purchase. Although we do not offer a "certificate of achievement" for the Team Management Course, passing this exam counts toward your receiving the "Certificate in Conflict Management and Change Management," if you later upgrade to our course collection: The Complete Program.



The price of this online course for 1 to 4 persons is $400 each. The price for 5 or more persons is $325 each. At the bottom of this page, you can enter the quantity you wish to order. If you enter 5 or more courses, the total charge will be based on the group rate.

After you complete your checkout, download The Spreadsheet for Creating Group Accounts and follow the instructions. If you are purchasing the course for only one person, then fill out the spreadsheet for just this one person. From the date of purchase, this online course can be assigned to one or more persons (via sending us a completed spreadsheet) for a period of one year.

To learn how the members of any work group can blend this online course with live discussions, review these detailed steps: Blended Learning for the Team Management Course.



Before you can purchase this course, you must first create a username account—or log in to your existing account. Once you have completed your purchase, remain logged into your account and click on My Online Courses on your username panel at the top left of our website. A new page will open that will provide a link for taking your online course.

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Price: $400.00