Contact Information

A HELPFUL SUGGESTION: Before you e-mail or call us about an individual or group purchase of any of our online products (or how to access or use our courses, assessments, and books once you've purchased them), please review our Frequently Asked Questions and Our Carefully Developed Answers. By first reading our responses to these questions, you might save yourself (and us) a lot of time. But if our FAQs do not, in fact, answer your particular questions, then please contact us at your earliest convenience.

1. For all questions about our online courses and how they make use of the Thomas-Kilmann Conflict-Mode Instrument (TKI), please contact:

Ralph H. Kilmann, CEO and Senior Consultant 

2. For all questions related to purchasing the TKI and our online courses, please contact:

Eleazar Orellana (Zar), Customer Service Specialist